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ABIGAIL L. Brock
Phone: Email: Address:
(260) 229-7668 [email protected] 158 East Columbia PKWY,
Columbia City, IN 46725
Education: Ball State University, Muncie, Ind. Expected Graduation: December 2012
- Major: Bachelor of Science Degree in Public Communication
- Minor: Hospitality Management
Experience: Horizon Convention Center, Muncie, Ind. Internship, Fall Semester 2012
- 250+ hours of performance and experience in event operations management
- Obtained valuable skills used in running a successful business, servicing customers and event management
- Acquired effective skills in interpersonal communication and problem solving
- All guest interactions are made according to rules of etiquette
- Coordinating and Managing small corporate events for surrounding businesses
Ruby Tuesday, Muncie, Ind. Server, April 2010-Present
- Responsible for attending to the guests by taking meal and drink orders and delivering the requests in a timely manner
- In charge of all monetary transactions with guests and/or to-go-orders
- Meet daily sales goals
- Maintain client and employee relationships in high pressure situations
- Able to complete daily goals—i.e., time management, cleaning tasks, etc
Activities: Ball State Immersive Learning Project Indianapolis, Ind. Spring Semester 2011
Speech and Debate Coach, Spring Semester 2011
- Coached boys and girls speech and debate team for Broadripple High School
- Developed weekly curriculums for the students to abide by
- Strategically rehearsed literature by timing, blocking, memorization exercises and developing personal written introductions
- Used event management skills as well as event planning techniques to host a speech and debate tournament for all high school students in surrounding area
Ball State Immersive Learning Project, Muncie, Ind.
Public Speaker, Spring Semester 2011
- Public Speaker for the Ball State University Speech and Debate Team
- Researched several different literature scripts comprised from current economical, social and political issues
- Competed in several tournaments
- Qualified 4th in Individual events at Novice National Tournament
Skills: Word Processing
- Proficient in: Microsoft Office (Word, Excel, PowerPoint)
- CVENT certified